Customer Help

If you can't find what you're looking for in the answers below, please get in contact with us directly!
How can we help?

FAQ

Ordering

What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the descriptions for each of our products.

Can I cancel my order?

We completely get it, we change our minds too! Once an order is placed you will need to email or call us for us to cancel the order. Once we have spoken to you we will be able to refund you within 2 working days.

Delivery, Returns & Exchanges

What is the delivery policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Delivery fees are non-refundable in the case of returns.

How do i return an item?

All information for returns is in our Return policy at the bottom of each page.

Where do you deliver to?

We are based in Kent and deliveries wll be faster to the local area but we deliver nationwide including Scotland and Wales